Delivery Terms

For logistical reasons, some products from the same order may be shipped separately, which means you may receive your items in multiple packages. To ensure the fastest and most accurate delivery, please carefully check and provide the correct delivery address at checkout.

Please note that we are not responsible for lost shipments resulting from incomplete or incorrect address details provided by the customer. It is very important to make sure your delivery information is accurate to avoid delivery issues.

When placing your order, you can choose a delivery method, including the free shipping option, which means the product will be shipped directly from a supplier outside the country.

The standard order processing time is 2–5 business days from the date of purchase. After processing, the estimated delivery time is 5–9 business days. These are approximate timeframes, and we cannot guarantee specific delivery dates.

Once your order has been processed, we will generate a tracking number and send it to you in the shipping confirmation email.
If you do not receive a tracking number within 5 business days, please contact us at support@arctiqo.se and include your order number.

We make every effort to deliver your order as quickly as possible; however, unforeseen circumstances such as public holidays, natural disasters, transport industry strikes, or other events beyond our control may cause delays.

If the delivery time exceeds 45 business days, we will offer a full refund to ensure your satisfaction.

You can be assured that we are committed to meeting or exceeding your delivery expectations. Our team always strives to deliver products within the estimated timeframe – or even earlier.

If you have any questions or concerns about the delivery process, please contact us at: support@arctiqo.se