Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our online store (support@arctiqo.se).

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including details about your browser, IP address, time zone, and some cookies installed on your device.
We also collect information about the web pages or products you view, the website or search terms that referred you to us, and how you interact with our site. We call this information “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Small data files stored on your device, often containing an anonymous unique identifier. More information about cookies and how to manage them: allaboutcookies.org.

  • Log files: Track actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the site.

When you make or attempt to make a purchase through our store, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We call this information “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill and deliver your orders (including processing payments, arranging shipping, and providing invoices and order confirmations),

  • Communicate with you,

  • Screen orders for potential risks or fraud,

  • Send you product updates or marketing offers (if you have consented).

We use Device Information (particularly IP address) to help us detect potential risks and fraud, and more generally to improve and optimize our site (e.g. analyzing how customers browse, assessing the effectiveness of marketing campaigns).

Sharing Your Personal Information

We may share your Personal Information with third parties to help us use it as described above. For example:

We may also share your Personal Information to comply with legal requirements, respond to law enforcement requests, or protect our rights.

Targeted Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that may interest you.
Learn more about how targeted advertising works:

Do Not Track
We do not change our data collection or usage practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you, and to request correction, updating, or deletion of your data.
We process your data to fulfill contracts (for example, if you place an order) or pursue legitimate business interests.
Please note that your data may be transferred outside Europe, including to Canada and the United States.

Data Retention
We retain Order Information unless and until you ask us to delete it.

Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons.

Minors
Our website is not intended for individuals under the age of 18.

Contact Us
For more information about our privacy practices, or if you have questions or a complaint, please contact us by email: support@arctiqo.se